Conference Policies

Registration Policies

Registration Cancellation Policy – Virtual

All cancellation requests for registration and ticketed items must be received in writing. Registration payments made via credit card will be refunded to the original credit card on file and will take four to six weeks. Registration payments made via check will be refunded via check to the original payee and will take six to eight weeks.

  • Cancellations received on or before Wednesday, April 14, 2021, will receive a full refund, minus a $75 processing fee.
  • Cancellations received Thursday, April 15 – Wednesday, April 28, 2021, will receive a 50% refund.
  • No refunds will be given for cancellations received after Wednesday, April 28, 2021.
  • You may cancel ticketed items and receive a full refund if cancellation is received in writing by Wednesday, April 28, 2021. No refunds will be given for ticketed item cancellations received after Wednesday, April 28, 2021.
  • Cancellation requests must be emailed to [email protected] or faxed to 330-425-4983.

Cancellation Policy Surrounding COVID-19

  • If AAPA cancels the in-person AAPA 2021 conference in Philadelphia, all registrants’ registration fees will be transferred to the fully virtual conference.
  • If a registrant can no longer attend the in-person conference due to state and/or institutional travel bans, he/she can transfer his/her registration fees to the virtual conference without penalty. If we cannot hold any in-person events in 2021, AAPA will host an enhanced and fully virtual event Sunday, May 23, through Wednesday, May 26, 2021.
  • If a registrant can no longer attend the in-person conference due to personally testing positive for COVID-19, he/she can transfer his/her registration fees to the virtual conference without penalty.
  • All other reasons for cancellation will follow the standard cancellation policy noted below.
  • At any time, should you wish to convert your in-person conference registration to the virtual conference, you may do so with no penalty by contacting Maritz Customer Service at 864-208-0777 or [email protected].

Already registered for the in-person option? Your registration will automatically be transferred to the fully virtual conference and your hotel reservation will be canceled. Check out the FAQs page for more info.

Code of Conduct

The AAPA 2021 national conference is intended for education, networking, and collaboration among PAs. AAPA is committed to providing a safe, supportive and respectful conference experience regardless of a person’s race, color, ethnicity, national origin, citizenship status, age, religion, disability status, gender, gender identity, sexual orientation, genetic information, physical appearance, or other characteristics. AAPA expects conference participants to communicate professionally and constructively and to uphold the professional and educational purposes of the conference.

We expect cooperation from all participants to help ensure a safe environment for everybody.

Unacceptable Behavior

Harassment of conference participants or AAPA staff in any form is prohibited. Unacceptable behavior includes, but is not limited to offensive verbal comments, expressed or implied threat of physical or professional harm, sexual images in public spaces, deliberate intimidation, stalking, following, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact, and unwelcome sexual attention.

Reporting Unacceptable Behavior

Unacceptable behavior will not be tolerated. If you experience or notice others experience any of the above unacceptable behavior or have any other concerns, please contact AAPA conference staff at [email protected].

AAPA’s Commitment

AAPA will investigate all incidents reported with discretion and confidentiality. AAPA reserves the right to bar any attendee who violates this Code of Conduct from attending future conferences and/or cancel membership without refund.